Requires Admin user permissions
If you have enabled a Slack integration through your administrator settings, getting connected with Slack is a quick and easy process.
Log in to samdesk account with Admin permission
In the top right menu, select Settings> Account Settings > Integrations
Select “Manage” on the Slack integration
Create a new Slack Integration
Sign in to your workspace
Select Slack channel to send alerts from the stream. The integration to the channel is now created and can be turned on for any stream you choose
Create your new stream or edit an existing stream. In the notifications section, check “Slack Webhook” and select the Slack channel you wish to send notifications to
Confirmation of Configuration
Alerts will start appearing in your Slack feed and will match the alerts in Samdesk from the same stream.